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伦敦免费住四星--是走运还是倒霉(下)
http://www.sina.com.cn 2002/10/17 09:53  北京青年报

  -中文 Aixue 英文 W.D.White

  It was evening when I arrived in Edinburgh and the hotel service sent me to Jurys Inn, a hotel near the railway station. Famished, I headed straight for the hotel restaurant without even looking at my room. I ordered a vegetable salad.

  I had just swallowed a few bites, when suddenly an inch-long centipede lunged from the lettuce and scurried to the edge of the plate. I screamed. The other guests all looked my way and a waitress came over to investigate. Catching sight of the centipede at the edge of the plate, she too shrieked. As I thought of what I had just swallowed - vegetables and who knew what else - I felt sick. "Quick, quick, the manager!" I said to the ashen-faced waitress.

  The manager came out, all courteous sympathy and regret: "Madam, we would like to offer you something else, free of charge."

  "Another dish?" I cried in horror. "Who would dare to eat anything else here?"

  "Where would you like to go then? We'll drive you wherever you wish, madam."

  I thought for a moment and concluded that Chinese food would make me feel safer. The manager had me driven to a Chinese restaurant nearby.

  When I returned to the hotel, the manager, looking concerned, was at the door: "To help you get over the shock, I've put two bottles of wine in your room." And indeed I found the wine on the table there, one bottle already uncorked.

  The manager's attitude was admirable, but what a shock!I doubt if I'll ever eat salad again, at least so long as I retain the memory of that skittering insect. But how, I wondered, could this have happened? I told the manager I wanted to check the cleanliness of his kitchen.

  "I'm sorry, but it's not open to guests."

  "Guests!" I shot back , envisioning filth and disorder. "I'm not a guest, I'm a victim! I have a right to look!"

  After a moment's thought he replied, "All right, just a moment, please," and left. Ten minutes later he came out of the kitchen. When I asked why he was making me wait so long, he said the cooks were nervous and needed some persuading. Of course I suspect they used the time to tidy up. Once inside, I peeredsintosevery corner like an outraged inspector, but could find nothing to criticise. I was reduced to snapping "Don't let this sort of thing happen again!" and retreating with a scowl on my face .

  Back in my room, I wanted to drink water but the cup had stains; I wanted to boil water but there was something black at the handle of the pot; I wanted to go to bed, but someone's hair was on the sheet. Incensed, I summoned the manager and showed him everything. He immediately escorted me to another room, not forgetting to bring the wine.

  Well, one couldn't ask for a more responsive manager, I thought. All right, just forget it all and go to bed.

  But the next morning the centipede was still on my mind. The manager listened to my complaints and suggested a free night's stay as compensation. "But I'm leaving tonight," I replied.

  "In that case I'll write a letter of apology. Whenever you come to Edinburgh, you can stay here free of charge." Who knows when I'll be back in Scotland? But I still had him write the letter.

  Before I left Jurys, the general manager explained that Jurys is an international chain -- a three-star establishment in Edinburgh, but four-star in London, New York and many other places. If I were to go to these other cities, Jurys would be pleased to offer free service to make up for my unfortunate night in Edinburgh.

  Returning to London, I located Jurys. As soon as I said my name the manager bobbed up and showed me to a room. Compared with the free suite at the Hilton, this was smaller but still impressive. When I sat down, however, I heard a low persistent sound coming from somewhere. When I mentioned this to the manager, she said: "This room is a king-sized room particularly for you. If you want to change, we have only a queen-sized room available." But I wanted a good night's sleep, not insomnia in the grand manner.

  After settlingsintosmy queen-sized quarters , I returned to the family hotelswheresI had stayed earlier insgroupsto retrieve a suitcase. When I related my experiences to the proprietor, an Indian lady, she exclaimed ecstatically, " Oh, Jurys is such a wonderful hotel! You're so lucky to be staying there free!" I'm afraid I had to disagree. I couldn't drive that wriggling centipede out of my head.

   

   

伦敦免费住四星--是走运还是倒霉(下)

  到了爱丁堡已是傍晚时分,旅馆服务处把我介绍到火车站附近的朱瑞斯(Jurys)旅馆,一整天没正经吃饭了,我房间没进就直奔餐厅,点了个蔬菜沙拉。

  刚吃了两口,突然,菜叶里蹿出一条一寸长的蚰蜒,吓得我尖叫起来。旁边的客人不知怎么回事,都回过头来看我。服务小姐走了过来,一眼看到了已爬到盘子边上的那条虫,也尖声叫了起来。想到刚刚吃进去的——有青菜,谁知还会有什么——我顿时恶心起来,“快,快把你们经理找来!”我对面如土色的服务小姐说道。

  经理来了,态度极好,“给您换一盘菜吧,免费。”

  “谁还敢在你们这儿吃呀!”

  “那您想上哪儿吃?我派车送您去。”

  我想了想,还是吃中国餐比较放心,车子便把我送到附近的一个中国餐馆。饭罢回到旅馆,在门口又见到了经理,“为了给您压惊,我特意在您的房间里放了两瓶葡萄酒。”经理一脸的真诚。进到房间,果然看见桌上的葡萄酒,其中一瓶的木塞也为我打开了。

  要说经理态度是真不错,可再不错也弥补不了我所受的精神伤害呀,这辈子我恐怕再也不能吃蔬菜沙拉了——那一幕太惊心动魄了。

  可旅馆餐厅怎么会出这种事呢?我对经理说要看看厨房的卫生情况。

  “对不起,厨房不向客人开放。”

  “客人?”我想像着狼籍不堪的厨房,“我不是客人,我是受害人,我有权利看。”

  经理想了想,“好吧,你等一会儿。”说罢便进了厨房。

  我等着。十分钟后,经理出来了,我便问为何要我等这么长时间,他说厨师听说我要进去精神很紧张,他便一直在做思想工作,谁知此话是真是假,我怀疑他们利用这十分钟在打扫。

  进得门来,眼见之处倒也干净,我像个质检员,巡视了一番后,说了句“此事下不为例”,也就无计可施了。

  回到房间,想喝水,杯子上有渍;想烧一壶开水,壶把儿上有黑;想睡觉,床单上有毛发;此情此景孰可忍?我把经理找来,让他一一看过。经理二话没说就给我换了一个房间,还没忘记把那两瓶酒也拎了过去。

  要说经理的态度,那是没的说,得了,暂且把这一切不愉快扔在脑后,睡觉吧。

  早晨醒来,餐桌上那一幕竟然挥之不去,看来是有心理创伤了。我找到经理,他提出用免费提供食宿来补偿。

  “可我今晚就走了。”

  “那我写封致歉信,您什么时候再来爱丁堡,免费住我们这里。”

  谁知哪辈子再来苏格兰,但我还是让他把致歉信写了。

  临走时,旅馆的总经理对我说,朱瑞斯旅馆是个跨国连锁店,纽约、伦敦都有分店,虽说爱丁堡这一家是三星,其他大城市都是四星,如果我去这些城市,可免费供我住宿以表歉意。

  回到伦敦,我找到朱瑞斯旅馆,一报姓名,值班经理立刻迎了上来,引我进到房间。与希尔顿提供的免费套房相比,这儿虽说略小一点,但也十分气派。可是,一坐下来,嗡嗡的低频噪音不知从何处传来,我找到经理,她说:“给您留的是大号的国王房,您若想换,只有小一点儿的女王房了。”我忙说没关系,我需要的是睡眠,而不是排场。

   安静典雅的女王房一搞定,我便去原先住的家庭旅馆取寄存的行李,在那儿我把此番经历一说,印度老板娘惊叹道:“朱瑞斯?那可是家高档旅馆呀!你能免费住那儿,真够走运的。”走运?我恐怕不会认同——那虫还在眼前转悠呢。(本文为汉译英)




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