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送货上门
http://www.sina.com.cn 2003/10/04 14:25  开口ABC

  It is normal that when delivering a package to a customer the delivery person will not enter the recipient's house unless invited in. The delivery person's job is simply to deliver the product and have the recipient sign off on it. This simple job can become more complicated when the customer is dissatisfied or rejects the product. In America, great care is taken in maintaining delivery and product accuracy so as to avoid upsetting the customer. Common deliveries include: pizza, flowers, mail, and purified drinking water。

送货上门

  给顾客递送包裹的递送员在没有得到接受人的邀请时,通常是不能进入顾客的住所的。这个工作很简单,送货上门,签名接收。但是当顾客不满意或者拒绝接收时,就这样简单的工作也变得复杂起来。尽量保证递送服务及商品的准确以使顾客满意是件颇费心思的工作。外送的东西一般有:比萨、鲜花、邮件和纯净水。

  Shirley点睛:

  哈!高科技时代。电话购物、网上购物,五花八门全部兴起。伴随而来的是线下服务的完善。看看,原来外递包裹还有如此多的学问,千万不要出了差错哦!“喂喂,我订的是快餐,不是绝毛液!”




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