Part III

　　1. Programme for New Staff

　　The manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.

　　Discuss the situation together, and decide:

　　Ÿwhat should be covered by the training programme

　　Ÿhow else new staff can be helped to settle into their jobs as quickly as possible

　　2 Company Dress Code

　　Your Managing Director is unhappy with the general standard of dress among staff.

　　You have been asked to make recommendations about introducing a dress code or company uniform.

　　Discuss the situation together, and decide:

　　Ÿwhat the advantages and disadvantages of having a company uniform would be

　　Ÿwhat kind of dress code would be appropriate for staff in different types of jobs

　　3 Staff Training

　　Your company has decided to use an outside agency for training sales staff.

　　You have been asked to have preliminary discussions with the agency to organise this.

　　Discuss the situation together, and decide:

　　Ÿwhat information you will need to provide for the agency

　　Ÿwhat kinds of questions you will need to ask the agency

　　4. Company Video

　　The manufacturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video.

　　ŸDiscuss the situation together, and decide:

　　Ÿwhich departments and activities in the company should be included in the video

　　Ÿwhich company personnel should appear in the video

　　5. Business Magazine Article

　　An international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for.

　　You have been asked by your company to help the journalist plan the article.

　　Discuss the situation together, and decide:

　　Ÿwhat kinds of information should be included in the article

　　Ÿhow this article could benefit your company

　　6. Opening a Branch Abroad

　　The retail company you work for has decided to open a branch abroad for the first time.

　　You have been asked to help with the planning of the new branch.

　　Discuss the situation together, and decide:

　　Ÿwhat staffing arrangements might be necessary for the new branch

　　Ÿwhich information about premises in that country it would be useful to find out about

　　7. Entertaining Foreign Clients

　　Your company is entertaining a group of foreign clients for three days, including one non-working day.

　　You have been asked to plan a programme for the visit.

　　Discuss the situation together, and decide:

　　Ÿwhat kinds of activities would be suitable for the visit

　　Ÿwhat information it would be useful to know about the clients before finalising the programme

　　8. Work Experience Programme

　　The manufacturing company you work for has decided to offer a twoweek work experience programme for a small group of students from a local business college.

　　You have been asked to help with the preparations for this programme.

　　Discuss the situation together, and decide:

　　Ÿwhat kinds of work experience the company might offer

　　Ÿhow the participants should be selected

　　9. English Language Training

　　Your company is planning to offer 30 hours of English language training to employees.

　　You have been asked to help with the planning and organisation of the training.

　　Discuss the situation together, and decide:

　　Ÿhow to encourage employees to take part in the training

　　Ÿwhat kind of schedule would be suitable for the training

　　10. Teamwork

　　Your company is sending a small group of employees away together for three days to encourage them to work as a team.

　　You have been asked to help plan the programme.

　　Discuss the situation together, and decide:

　　Ÿwhat practical arrangements the company needs to make before the trip

　　Ÿwhat work and leisure activities would be suitable for the group

　　11. (For three candidates)

　　Entertaining Foreign Clients

　　Your company is entertaining a group of foreign clients for three days, including one non-working day.

　　You have been asked to plan a programme for the visit.

　　Discuss the situation together, and decide:

　　Ÿwhat kinds of activities would be suitable for the visit

　　Ÿwhich members of staff should accompany the visitors

　　Ÿwhat information it would be useful to know about the clients before finalising the programme

　　12.

　　For three candidates

　　Work Experience Programme

　　The manufacturing company you work for has decided to offer a twoweek work experience programme for a small group of students from a local business college.

　　You have been asked to help with the preparations for this programme.

　　Discuss the situation together, and decide:

　　Ÿwhat kinds of work experience the company could offer . how the participants should be selected

　　Ÿwhat feedback and evaluation should take place after the programme has finished

　　13

　　For three candidates

　　English Language Training

　　Your company is planning to offer 30 hours of English language training to employees.

　　You have been asked to help with the planning and organisation of the training.

　　Discuss the situation together, and decide:

　　Ÿwhich staff would benefit most from English language training . how to encourage employees to take part in the training

　　Ÿwhat kind of schedule would be suitable for the training

　　14

　　For three candidates

　　Teamwork

　　Your company is sending a small group of employees away together for three days to encourage them to work as a team.

　　You have been asked to help plan the programme.

　　Discuss the situation together and decide:

　　Ÿwhat practical arrangements the company needs to make before the trip

　　Ÿwhich work and leisure activities would be suitable for the group

　　Ÿhow to evaluate the success of the trip