职场宝典:双语解读工作电邮礼仪(图)

http://www.sina.com.cn 2009年12月30日 10:41   中国日报网英语点津
职场-双语解读工作电邮礼仪
解读职场工作电邮礼仪

  陈豪(C)在美国ABC公司工作,他经常要用电子邮件和公司内外的人联系。今天他见到了一个他不认识的英文词,所以就去请教美籍华人Mary(M)。

  (Office ambience)

  C: Hey, Mary,我知道etiquette这个词的意思是礼节,礼貌。可是,什么是netiquette?

  M: Netiquette是人们新创造的一个词。意思是网上礼节,也就是good behavior on the Internet。

  C: 网上还有礼节! Why don't you give me an example。

  M: 比如说,你最好不要全用大写来写email. If you type in all capital letters, people would think you are shouting your message。

  C: 噢,怪不得那天销售部的Robert问我:Why did you yell at me? 可有的人给我email全用小写,那是什么意思呀?Whisper?说悄悄话呀?

  M: No. 那天财务部的Kevin不是给我们俩写的email都用小写吗?全用小写一般是不正式的,like chatting with your friends。

  C: Email本身就是不正式的。

  M: That's true, but that does not mean you can ignore appropriate etiquette。

  C: 我想知道还有哪些网上礼节。

  M: 首先,在你送出e-mail 之前,check if there aremistakes such as spelling, grammar, punctuation and word choice. Ifyour e-mail is sloppy, you will be perceived as sloppy anddisrespectful to the recipients。

  C: 我有两次发e-mail给客户时忘了附件,几个客户马上回e-mail问我:What attachment?

  M: 是呀,一旦e-mail发出去以后,你就没法收回了。发现错误后最好的办法就是纠正错误,再重新发一次。你应该在subject line里写:corrected version with attachment included。

  C:下回我一定这样做。

  M: 最好是不要出这样的差错。

  Before you hit the sendbutton, check your spelling, grammar, punctuation and word choice.Sloppiness gives people a bad impression and is disrespectful toothers. When mistakes are found, correct them and resend the e-mail.Typing in all capital letters seems that you are shouting, or typing inall lower keys are like chatting with your friends。

网友评论

登录名: 密码: 快速注册新用户
发表评论 _COUNT_条
爱问(iAsk.com)
不支持Flash