Question：

　　Dear ms. abc

　　hi,how are you? i'm tom-jiang.i want to learn english.but i don't remember the words.in chinese,i don't know all words.but i can read the news and books,and i see the film or watch tv.but i can't understand the meaning when all dialogue are spoken in english.how can i do? help me,plz. can you sent me a e-mail.thank you.

　　tom jiang

　　Answer：

　　Hi Tom,

　　I think I could understand your problem.

　　You should to practice your hearing skill I think.Listen to radio --- CRI or some English tapes andrepeat what they said, oh,the tape should have the text about the content, that would be better for you to know what it means. I hope this would be helpful.

　　All the best,

　　Ms ABC