Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SKILLS
- Human Resource Development:Articulate and effective
communicator and trainer.Inspire a team commitment
to company goals,management objectives and high
quality performance standards.
- Computer systems:Skilled in use and development
of data collection,and spreadsheet programs for
accounting,statistical analysis and reporting functions.Assisted
in computer systems installations and full training
of employees.
- Troubleshooter:Analytical with and established
track record for identifying complex problems;resourceful
and inventive in developing and implementing creative
solutions with enhanced sensitivity to cost,efficiency
and deadlines.
EXPERIENCE
1993-Present Silver Guard Insurance Agency
TRAINING COORDINATOR
Develop training curriculum,aids and materials to
instruct staff in division operations,corporate policy
and procedure,and to maintain on-going personnel development
in knowledge of current practices,increase job performance
skills and maintain quality assurance for al office
operations.
- Conduct highly effective classroom sessions and
hands-on training encompassing billing,benefits,insurance
industry regulations and relevant legal issues.
- Specialize in investigating medical malpractice
cases.
1991-1993 Orange community medical center
MANAGER
Managed and supervised daily credit and collections
operations with responsibility for client billing
and managing free care peograms.Controlled operating
budget and contributed to overall budget planning.Analyzed
accounts status and implemented appropriate collections
procedures;facilitated clear communications with service
vendors;worked effectively with attorneys in cases
involving legal proceedings.
1987-1991 Contemporary Temps
ASSISTANT MANAGER
Collected insurance statistical data;implemented cost
avoidance programs and conducted training of temporary
employees in billing procedures,goverment benefits
programs,health card benefits issues,and insurance
industry regulations.
EDUCATION
Bachelor of science in business administration,1988
Coker College-Hartsville,SC
- Skills section draws attention to candidate's
acquired professional qualifications.
- Chrono-functional resume has the strength of chronological
format and the flexibility of functional format.