¡¡¡¡Jerry Zucker 2/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

¡¡¡¡OBJECTIVE:

¡¡¡¡To contribute developed customer relations and administrative skills to a challenging in a hotel.

¡¡¡¡SUMMARY OF QUALIFICATIONS:

¡¡¡¡Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

¡¡¡¡Detail-and goal-oriented.

¡¡¡¡Function well in high-stress atmosphere.

¡¡¡¡Knowledgeable on both EECO and APTEC computers systems.

¡¡¡¡CAREER HISTORY

¡¡¡¡19xx-Present THE xxxx HOTEL,xxxxxx,KS

¡¡¡¡Hotel Clerk

¡¡¡¡Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests£¬corporate accounts,and suite rentals.Inspected rooms.

¡¡¡¡19xx-19xx xxxxxx,xxxxxx,KS

¡¡¡¡Hotel Clerk

¡¡¡¡Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

¡¡¡¡19xx-19xx xxxxxxx,xxxxx,KS

¡¡¡¡Sales Associate

¡¡¡¡Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

¡¡¡¡19xx-19xx xxxxx COLLEGE,xxxxxxxx,KS

¡¡¡¡Secretary

¡¡¡¡Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

¡¡¡¡EDUCATION

¡¡¡¡xxxxx COLLEGE,xxxxxx,KS

¡¡¡¡xxxxxx;xxxxxxxxxxx,19xx

¡¡¡¡PREFERENCES

¡¡¡¡Furnished upon request.

¡¡¡¡Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

¡¡¡¡Education is de-emphasized because candidate's work history is strong.