Passage 6

　　Nobody actually wants to cause offence but，as business becomes ever more international，it is increasingly easy to get it wrong. There may be a single European market but it does not mean that managers behave the same in Greece as they do in Denmark.

　　In many European countries handshaking is an automatic gesture.In France good manners require that on arriving at a business meeting a man should shake hands with everyone present. This can be a demanding task and，in a crowded room，may require gymnastic(体育的)ability if the farthest hand is to be reached. Handshaking is almost as popular in some other countries，but Northern Europeans，such as the British and Scandinavians，are not quite so fond of physical demonstrations of friendliness.

　　In Europe the most common challenge is not the content of the food，but the way you behave as you eat. Some things are just not done.In France it is not good manners to raise tricky questions of business over the main course.Business has its place：after the cheese course. Unless you are prepared to eat in silence you have to talk about something-something，that is，other than the business deal which you are continually chewing over in your head.

　　In Germany，as you walk sadly back to your hotel room，you may wonder why your apparently friendly hosts have not invited you out for the evening. Don't worry，it is probably nothing personal. Germans do not entertain business people with quite the same enthusiasm as some of their European counterparts.

　　The Germans are also notable for the amount of formality they bring to business. As an outsider，it is often difficult to know whether colleagues have been working together for 30 years or have just met in the lift. If you are used to calling people by their first names this can be a little strange. To the Germans，titles are important. Forgetting that someone should be called Herr Doktor or Frau Direktorin might cause serious offence. It is equally offensive to call them by a title they do not possess.

　　In Italy the question of title is further confused by the fact that everyone with a university degree can be called Doctor-and engineers，lawyers and architects may also expect to be called by their professional titles.

　　These cultural challenges exist side by side with the problems of doing business in a foreign language. Language，of course，is full of difficulties-disaster’may be only a syllable away.But the more you know of the culture of the country you are dealing with，the less likely you are to get into difficulties.It is worth the effort. It might be rather hard to explain that the reason you lost the contract was not the product or the price，but the fact that you offended your hosts in a light-hearted comment over an aperitif(开胃酒).Good manners are admired: they can also make or break the deal.

　　16. This passage suggests us to

　　A. behave the same in the single European market

　　B. make the deal by good manners

　　C. give humorous remarks when you eat with people

　　D. learn more about cultural differences

　　17. In which country are you not expected to shake hands with everyone you meet？

　　A. France. B. Germany. C. Norway. D. Italy.

　　18. Which of the following statements is TRUE？

　　A. People in Britain shake hands just as many as people in France.

　　B. In France people prefer talking about business during meals.

　　C. Italian professionals expect to be called by their titles.

　　D. German business people don't like to be called by their surnames.

　　19. If you are not invited out for the evening by your business counterparts in Germany，that means

　　A. they still haven't taken you as their friend yet

　　B. they want to keep a distance from you

　　C. they are still hesitating whether to do business with you or not

　　D. they don't realize the need to invite you out

　　20. Which one below can NOT be a proper title for this passage？

　　A.When in Rome... B. I Didn't Mean to Be Rude

　　C. Doing Business in Europe D. Good Manner，Successful Business

　　1-5 C D A C B 6-10 C B A C D

　　11-15 B B D D C 16-20 B C C D C

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