| The financial year showed a dramatic increase in sales of our new range of mobile recording devices - there was an increase of 27 per cent year-on-year. |
| The previous year's range, however, decreased slightly by a little under 2.5 per cent. |
| The trend we are seeing is a result of improved customer satisfaction - our feedback clearly demonstrates how satisfaction levels improved considerably in 2001-2002 compared with 2000-2001: an annual increase of 8.9 per cent.. |
| Sales in our main markets in the capital and the provincial capitals went up by an average of 34 per cent. |
| In some overseas markets, notably Indonesia, sales did not increase so impressively, affecting our overall success. |
In conclusion, the Board feels that we will continue to capitalize and build on our success and expects annual sales next year to increase by an additional five to ten per cent in the 2003-2004 financial year. |
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