投诉信_新浪教育

投诉信

http://www.sina.com.cn 2006/09/25 16:47 东方飞龙

　　Applied Essay 3

　　Directions:

　　Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement. D

<SCRIPT LANGUAGE="JavaScript1.1" SRC="http://209.adsina.allyes.com/main/adfshow?user=AFP6_for_SINA|edu|eduPIP&db=sina&local=yes&js=on"></SCRIPT> <NOSCRIPT><A HREF="http://209.adsina.allyes.com/main/adfclick?user=AFP6_for_SINA|edu|eduPIP&db=sina"><IMG SRC="http://209.adsina.allyes.com/main/adfshow?user=AFP6_for_SINA|edu|eduPIP&db=sina" WIDTH=360 HEIGHT=300 BORDER=0></a></NOSCRIPT>

o not sign your own name at the end of your letter, using “Li Ming” instead.

　　Dear Sir,

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperature range from 0℃ to 9℃.

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possibie? I hope that my problem will get your kind consideration.

　　Yours faithfully,

　　Li Ming

　　投诉(抱怨)信常用词汇与句式

　　 常用词汇

　　attention, complain, complaint, displeased, satisfied, unsatisfactory, disappointed, disappointing, disappointment, prevent, take action, take measures, hate, bear, satisfy

　　 常用句式

　　① I am not satisfied at all with your service.

　　② I wish to complain about the unpleasant situation in the neighborhood.

　　③ I am afraid I have to place a complaint against the poor service in your restaurant.

　　④ The service has been unsatisfactory in several aspects.

　　⑤ To my disappointment, the product broke down on my way home.

更多信息请访问：新浪考研频道