(来源:沪江英语)We’ve all had them: bosses and managers who make our work lives terrible and couldn’t manage a stack of paper clips, let alone a team of employees. I’ve written about the traits that make for bad bosses before, and in that article, a thoughtful commenter came up with his own list of what makes a good boss。
我们曾经都经历过:老板们和经理们让我们的生活越来越糟糕,不能管理好一堆文件,不理整个团队的员工。我之前写过一篇文章“不明智老板的特点”,在那篇文章里,一位考虑周到的评论者列出了他对如何做一个明智的老板的一些点评。
I loved his list (hat tip to him), but I thought I’d elaborate on what I believe makes for an effective boss or manager。
我喜欢这个列表(很棒的观点),但是我觉得我要更详细的完善一下怎样成为一个高效老板或者经理。
Having worked with many corporations and companies — large and small — I’ve seen time and time again what works, and what doesn’t。
曾在许多公司里面工作过----大公司或小公司----我看到过很多的方法有些起作用,有些并不起作用。
Effective bosses and managers tend to:
高效老板和经理们趋向于:
1.Provide strong leadership and a clear vision
1.超强领导力和清晰远见
The captain must steer the ship. If leadership doesn’t know where a project or company is headed, how can the company know? This isn’t just about steps or deliverables, either, but a clear vision of the department or company’s future that he or she can communicate to the employees。
犹如船长要驾驶一艘船。如果领导曾不知这个工程或公司如何牵头,公司又怎样知道呢?这不仅仅是关于接下来的步骤或者交付的内容这两点,而更是对部门或公司的未来有一个清楚的认识,他/她能够同公司员工一起交流的内容。
2.Hold themselves and others accountable
2.管理自己,对他人负责
Many bosses hold their staff accountable, but the best show that they hold themselves accountable as well. This means adhering to the same guidelines they set for their employees and taking responsibility for both team successes and failures。
许多老板都会对自己的员工负责,但是优秀的老板也会对他们自己的行为负责。这意味着他们同样会遵守为员工们设置的指导原则,并为团队的成功和失败负责任。
3.Good problem solver
3.解决问题的好手
One key thing the best bosses seem to have in common is that they are all consummate problem solvers. They can not only spot them, but brainstorm successful and innovative ways to fix them。
优秀老板看起来都会拥有的一个关键是:他们都是解决问题的高手。他们不仅能够发现问题,并能头脑风暴出成功创新的方法来解决问题。
4.Avoid micromanaging
4.不推崇微化管理
The best bosses understand the art of delegation. My commenter said something along the lines of, “They’ve fired themselves from their previous job,” meaning that they don’t interfere in the day-to-day and minute-to-minute workflow or processes. In essence, learning to delegate instead of micromanage is about trust。
优秀的老板们懂得授权的艺术。我的一位评论家说要沿着线走“他们已经从目前的工作里面抽身”,意味着他们不干涉每一天和每一分的工作流程和程序。本质上,学着去授权给员工去代替微化管理是对员工的一种信任。
5.Effective decision makers
5.高效决策者
Effective bosses must be effective decision makers. He or she cannot vacillate over every tiny decision. Being able to make decisions quickly and decisively — and then take responsibility for the outcome (see number 2) — is an important business skill, especially when managing others。
有效率的老板必须是有效率的决策者。他或她在每个小的决定上不能有半点犹豫。要能快速精准的做出决定----对以后的结果承担责任(请看第二条)----这是很重要的商业技巧,特别是在管理他人的时候。
6.Put people first
6.凡事以人为先
The best bosses understand that there must be a balance between the company or client’s needs and the needs of his or her employees. The best bosses are willing to listen and talk about any issues an employee may be having because they understand that a happy employee is a more productive employee。
优秀的老板知道公司或客户需求和他/她的员工需求之间一定存有一个平衡度。优秀的老板都喜欢倾听员工的心声和同他们交流可能存在的一些问题,因为他们知道员工快乐工作效率才会更高。
7.Manage up, down, and sideways
7.管理多向性
Managers are expected to manage the people below them on the corporate hierarchy, but the best managers also have ways of managing their superiors and coworkers on behalf of their team. Many times this means effective communication, managing expectations, and requesting help in a timely manner。
经理们在公司会管理等级制度上低于他们的人,但是优秀的经理也有方法管理他们的上级和代表团队的同事。很多时候这意味着有效的交流,管理期望和及时寻求帮助。
8.Show Appreciation
8.表达感激之情
Every employee wants a pat on the back once in a while, and the best bosses understand the importance of recognizing and appreciating employee contributions. This doesn’t have to mean bonuses or fancy corporate awards, but regular and meaningful expressions of appreciation。
每个员工都想偶尔得到上级的鼓励,优秀的老板们懂得认识和感激员工贡献的重要性。这并不意味着要对员工们作出一定的薪资奖励,而是合理的有意义的表达感激之情。
9.Be Honest
9.忠诚待人
There’s nothing worse than a boss who says one thing and does another, and nothing better than one who keeps his word. Just as managers must trust their team, employees must trust their boss to have their best interests at heart。
没有什么比老板所说和所做不一样更糟糕了,也没有什么比守信用更重要了。就像经理们一定要相信他们的团队,员工一定要相信他们的老板心中会为他们带来最佳利益。
10.Be Dedicated and balanced
10.专注工作,调节平衡
The very best bosses I’ve seen are passionate about their work; they live and breathe their jobs and strive to do the best work possible. Yet at the same time, they have lives outside of work. They understand the need to balance family and work or play and work. And they set a good example of how to do that for their employees。
我曾见过的超级优秀的老板们,都对他们的工作极具热情,他们同工作共生活共呼吸,尽最大努力将工作做到最好。与此同时,他们还有工作之外的生活。他们懂得家庭和工作或者玩和工作之间的平衡度。他们为员工们如何做到生活和工作之间平衡做了一个很好的表率。
闂傚倸鍊搁崐鎼佸磹閹间礁纾瑰瀣捣閻棗銆掑锝呬壕濡ょ姷鍋為悧鐘汇€侀弴銏℃櫇闁逞屽墰婢规洟宕烽鐘碉紳婵炶揪缍€閸嬪倿骞嬪┑鍐╃€洪梺缁樏崢鏍崲閸℃稒鐓忛柛顐g箓閳ь剙鎲$粋宥夊箚瑜滃〒濠氭煏閸繈顎楀ù婊勭箘缁辨帞鎷犻懠顒€鈪甸梺闈涙缁€渚€鍩㈡惔銊ョ闁哄鍨熼崑鎾绘煥鐎c劋绨婚梺鐟版惈濡绂嶉幆褜娓婚柕鍫濇嚇椤庢绱掔紒妯忣亪锝炶箛鎾佹椽顢旈崟顓у敹闂佺懓鍚嬮悾顏堝垂婵犳艾鐭楅柛鏇ㄥ灡閳锋垿鏌涘☉姗堟敾缂佲偓閸愵喗瀚呴弶鍫氭櫇绾惧ジ鏌涚仦鍓р槈缂佹甯¢弻宥夋寠婢舵ɑ鈻堟繝娈垮枓閸嬫捇姊洪幐搴b槈閻庢凹鍓欓锝夋惞椤愩倗鐦堥梺姹囧灲濞佳勭閿曞倹鐓曢柕濞垮劤閸╋綁鏌熼鐐効妞わ箑缍婇弻鐔碱敋閸℃瑧鐦堝銈冨灪閻╊垶骞冨▎鎴斿亾閻㈢櫥褰掔嵁瀹ュ棔绻嗛柕鍫濇搐鍟搁梺绋款儐閻╊垶骞冨Ο琛℃斀閻庯綆鍋勯埀顒冨煐閵囧嫯绠涢幘璺侯杸闂佺粯鎸婚悷褔鍩€椤掑倹鍤€閻庢凹鍠楅弲璺何旈崨顓炴優闂佹悶鍎弬渚€宕戦幘鏂ユ灁闁割煈鍠楅悘宥夋⒑閻熺増鍟炲┑鐐诧躬閻涱噣宕橀纰辨綂闂侀潧鐗嗛幊搴g玻濞戞瑧绡€闁汇垽娼у瓭闂佸摜鍠愬妯哄祫闂佸搫娲㈤崹娲煕閹烘嚚褰掓晲閸噥妫勯梺鍛婃皑閹虫捇鍩為幋锔绘晩闁绘劦鍓氬В鍫ユ倵鐟欏嫭绀冪紒璇茬墕椤曪綁骞橀钘変汗闂佹眹鍨洪鏍g粙搴撴斀闁绘ê鐏氶弳鈺佲攽椤旇姤缍戦悡銈夋煏韫囧鈧洟鎮為崹顐犱簻闁瑰搫妫楁禍楣冩⒑缁嬪尅宸ユ繛灏栤偓宕囨殾婵炲樊浜滈悞娲煕閹扮數鍘涢柛銈冨€濆娲川婵犲孩鐣奸梺绋款儑閸嬬喖骞忚ぐ鎺撴櫢闁绘ê纾崢鎾绘偡濠婂嫮鐭掔€规洘绮撴俊姝岊槾缂佲偓婵犲洦鐓曢柍鈺佸暈缂傛碍銇勯埡浣哥骇缂佺粯绻冪换婵嬪磼濠婂喚鏆紓鍌欒閸嬫捇鏌涚仦鎯х劰闁衡偓娴犲鐓熸俊顖濐嚙缁茬粯銇勮箛锝呬簽闁汇儺浜畷婊嗩槻閻㈩垰鐖煎Λ浣瑰緞閹邦厾鍙嗗┑鐘绘涧濡厼危鐟欏嫮绠鹃柟鍐插槻閸熺娀寮ㄦ禒瀣挃闁搞儜鈧弸宥夋煥濠靛棙澶勬い顐f礋閺岀喖鎮滃鍡樼暥闂佹椿鍘介〃鍡樼┍婵犲浂鏁嶆慨姗嗗幗閸庢挾绱撴担椋庤窗闁革綇缍侀獮鍐ㄎ旈崘鈺佹瀭闂佸憡娲﹂崜娑㈡晬濮椻偓濮婃椽宕ㄦ繝鍐弳闂佹椿鍘虹欢姘跺箖濮椻偓楠炴帒螖娴e弶瀚奸梻浣呵圭换妤呭磻閹版澘围闁圭虎鍠楅悡娑㈡煕濞戝崬鏋ら柣顓熷笚椤ㄣ儵鎮欓崣澶樻&闂佽桨鐒﹂崝娆忕暦閵娾晛纾兼繛鎴炵懐濡啴姊虹拠鈥虫灀闁哄懐濮磋灋闁告劑鍔夊Σ鍫熶繆閵堝懎鏆炵€规洜鍠栧濠氬磼濞嗘劗銈板銈嗘肠閸涱喖搴婇梺鐟邦嚟婵潧鐣烽弻銉︾厱妞ゆ劗濮撮崝銈団偓瑙勬尫缁€渚€鈥﹂崸妤佸殝闂傚牊绋戦~宥夋⒑閸濆嫭鍣洪柟顔煎€垮濠氭晲閸涘倻鍠栧畷顐﹀礋椤掍胶妲梻鍌欑閹诧繝骞栭埡鍛煑闁告劦鐓堝ḿ鏍煣韫囨洘鍤€閻庡灚鐓¢弻锟犲炊閳轰椒绮堕梺鍐插槻椤︻垶鍩為幋锔藉€烽柟缁樺笧妤犲洨绱撴担绛嬪殭閻庢凹鍣e畷姘跺箳濡も偓闁卞洭鏌嶉崹娑欐珔濞存粓绠栭弻銊モ攽閸℃侗鈧鏌$€n剙鏋涢柡灞剧〒閳ь剨绲芥晶搴g矓椤曗偓閺岋紕浠﹂崜褎鍒涙繝纰夌磿閸忔﹢鐛€n亖鏀介柛銉戝嫷浠╅梻鍌欑劍閸撴碍绂嶉悙鍝勬瀬閻犲洤妯婂ḿ鏍煣韫囨挻璐$痪鎯у悑娣囧﹪顢涘杈ㄧ檨濠碘槅鍋侀崝鎴濐潖閾忓湱鐭欓柟绋垮瀹曟娊姊烘潪鐗堢グ妞ゆ泦鍥舵晪闁挎繂顦介弫鍐煏韫囧﹥娅呴柟顔藉灴濮婃椽宕ㄦ繝浣虹箒闂佹悶鍔屽畷顒勫煝閹捐鍗抽柕蹇婃閹锋椽姊洪崨濠勨槈闁挎洏鍊栭幈銊╁醇閵夛妇鍘遍柟鑲╄ˉ閳ь剝娅曞В鎰版⒑瀹曞洨甯涢柟鐟版搐椤曪絾绻濆顑┿劑鏌ㄩ弮鍥舵綈閻庢艾銈稿缁樻媴閸涘﹤鏆堢紓浣割儐閸ㄥ潡寮崘顔嘉ㄧ憸蹇涙儗閸℃稒鐓冪憸婊堝礈閻斿娼栨繛宸簼椤ュ牊绻涢幋鐐垫噧妞わ腹鏅濋埀顒€鍘滈崑鎾绘煥濠靛棛澧涚痪顓炵埣閺屾盯骞掗幘铏癁濡炪們鍨洪敃銏℃叏閳ь剟鏌eΟ纰辨殰缂佸崬寮剁换婵嬫偨闂堟稈鏋呭┑鐐板尃閸涱亜浜炬慨姗€妫跨花濠氬极閸喍绻嗛柕鍫濇噺閸f椽鏌嶉柨瀣伌闁哄矉缍侀幃銏㈢矙濞嗙偓顥嬪┑鐐差嚟婵即宕规禒瀣畺婵°倐鍋撴い顐g箞閹剝鎯旈姀顫婵犵數濮伴崹濂革綖婢跺⊕娲偄閻撳孩鐎梺鐟板⒔缁垶寮查幖浣圭叆闁绘洖鍊圭€氾拷闂傚倸鍊搁崐鎼佸磹閹间礁纾归柣鎴eГ閸ゅ嫰鏌涢幘鑼槮闁搞劍绻冮妵鍕冀椤愵澀绮剁紓浣插亾濠㈣泛顑勭换鍡涙煏閸繃鍣洪柛锝呮贡缁辨帡鎮╅棃娑掓瀰闂佸搫鐬奸崰鏍嵁閹达箑绠涢梻鍫熺⊕椤斿嫰姊绘担鍛婂暈濞e洦妞介敐鐐村緞閹邦儵锕傛煕閺囥劌鐏犵紒顐㈢Ч閺屾盯濡烽鍙ヨ檸闂佽宕樼粔顕€鎮烽幍铏暊闂佸壊鐓堥崰鎺楀磻閹捐鍐€妞ゆ劧绲芥惔濠傗攽閻愭潙鐏熼柛銊ユ贡缁鏁愭径瀣幗闂婎偄娲﹀褰掑Φ閻旇鐟扳堪閸曨厾鐓夊銈冨灪瀹€鎼佸极閹邦厼绶炲┑鐘插閸炴挳姊绘担绋挎倯濞存粈绮欏畷鏇熸綇閵娧屾祫濡炪倖鐗滈崑鐐哄煕閹达附鐓欓柤娴嬫櫅娴犳粓鏌涢弬璇测偓婵嬪蓟濞戞粎鐤€闁哄倸妫禍顏堝灳閺嶃劎绡€闁搞儴鍩栭弲顏堟⒑闁偛鑻晶瀵糕偓娈垮枦椤曆囧煡婢跺ň鏋庨柟閭﹀墮婵¤櫕淇婇悙顏勨偓鏍偋濡ゅ啰鐭欓柟杈惧瘜閺佸倿鏌ㄩ悤鍌涘