¡¡¡¡ µÚ1Ò³:ÊÂÎñÐź¯¸ÅÊö µÚ2Ò³:ÁôѧÉêÇëÐÅ(Application for Admittance) µÚ3Ò³:½±Ñ§½ðÉêÇëÐÅ(Applications for Scholarships) µÚ4Ò³:ÇóÖ°ÐÅ(Letters of Applying for a Job) µÚ5Ò³:¸´Ñ¯ÐÅ(Letters of Replying to Inquiry) µÚ6Ò³:ͶËßÐÅ(Letters of Complaint)

¡¡¡¡¡¾ÀýÒ»¡¿

¡¡¡¡Florence Trunkemeyer

¡¡¡¡College of Business

¡¡¡¡Ball State University

¡¡¡¡Muncie, IN 47300

¡¡¡¡November 15, 1998

¡¡¡¡General Computer Corporation

¡¡¡¡Engineering Department

¡¡¡¡P.O. Box 73219

¡¡¡¡Fort Worth, TX 76108

¡¡¡¡Dear Sir:

¡¡¡¡With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

¡¡¡¡The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

¡¡¡¡We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

¡¡¡¡Yours sincerely,

¡¡¡¡(Signature)

¡¡¡¡¡¾Àý¶þ¡¿

¡¡¡¡Sunny Company

¡¡¡¡34 Zhongcheng Road

¡¡¡¡Jinlian Building

¡¡¡¡Shanghai

¡¡¡¡September 12, 2001

¡¡¡¡Sales manager

¡¡¡¡Elegance Clothing Company

¡¡¡¡45 West Street, Nanjing

¡¡¡¡Jiangsu Province

¡¡¡¡Dear Mr. Chang:

¡¡¡¡On September 10, our order for 280 women¬ðs cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

¡¡¡¡We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

¡¡¡¡Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

¡¡¡¡Sincerely yours,

¡¡¡¡Sunny Lee

¡¡¡¡Manager