Listen to this programme first and then read the content below. 请先听节目然后再阅读以下内容。

This week's question comes from Sola in China who wants to know how to write better business emails.

Being able to write good work or business emails in English is an important skill in today's globalised economy.

But where do you begin? We've prepared ten simple tips to bear in mind when writing business emails in English.

Ten Top Tips

	Does the prospect of sending business emails terrify you?

1) Use a clear title
给邮件一个清楚的题目

2) Keep language simple
避免使用你不懂的语言

3) Watch your tone
语气很重要

4) Don't use text language or emoticons
避免使用手机短信中的非正式语言和表情符号

5) Use capital letters where necessary
不要整封信全用大写字母或全用小写字母

6) Keep attachments small
避免发送过大的附件，一般不要超过5兆

7) Use an appropriate email address
使用一个听起来正式的邮箱名称和地址

	It's easy when you know how

8) Use an appropriate signature
邮件末尾的签名地方，留下自己的联系方式就行了

9) Check spelling and grammar
写完信后检查拼写和语法

10) Read it again before sending
在点击发送邮件之前，再仔细检查一遍

For further explanation about each of the points above, listen to our programme and download our script.

Most importantly, just remember to be polite and clear, and check everything thoroughly before you send.

We hope this has answered your question Sola.

Good luck with your email writing, everyone! And what better way to practise than by sending our team an email to: questions.chinaelt@bbc.co.uk.

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Glossary 词汇

globalised economy 国际化经济

tips 建议

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